ISO New England oversees a power system to meet the region's current and future electricity needs
ISO New England has improved the operation of the region's power systems and encouraged investment in critically needed resources, such as new power plants, transmission projects, demand response and conservation, and information technology.
This progress has resulted in a more reliable, economical and environmentally friendly power system.
- New England wholesale electricity prices, after adjustment for fuel costs, have declined by 5.7% since 2000.
- More than $6 billion in private investment between 2000 and 2004 has added more than 9,000 megawatts (MW) of new, modern power plant capacity, a 30% increase in supply.
- The risk of these investments is borne by investor shareholders, not by consumers.
- These investments significantly improved reliability and competition, and between 2000 and 2004 reduced annual carbon dioxide emissions by 6%, nitrogen oxide emissions by 32%, and sulfur oxide emissions by 48%.
- Power plant operators have responded to competitive markets by improving the maintenance of generating resources, resulting in higher rates of unit availability, lower prices and reduced emissions.
- Through the ISO's regional planning process, five major bulk transmission projects (345kV) have been sited, addressing transmission bottlenecks that existed for up to 20 years during the pre-market era. Progress is being made on a sixth major transmission project.
- ISO-New England's Demand Response Programs, which provide incentives for customers to reduce their electricity use during periods of high demand or high prices, resulted in more than 13,000 megawatt-hours of decreased electricity use in 2004. Participation in these programs has grown six-fold in the past three years; today, more than 600 MW are enrolled in the various programs.
ISO New England has worked closely with state officials and market participants to transition the industry from one that is heavily regulated to New England's restructured model based on competitive markets.
ISO New England is well positioned to create even greater benefits for consumers as the system evolves by maintaining a reliable and efficient electricity system, achieving greater efficiencies to reduce costs, and responding to future market and technology challenges.



